Frequently Asked Questions
How do I purchase a piece?
You can browse our collections online or connect with us directly to place your order. If you see something you love on our social media, simply send us a message and we’ll guide you through the process.
Who do I speak to about my order?
All communication is personal — you’ll be chatting directly with Nomfundo, the designer behind Isimodeni Jewellery. She’ll guide you through choosing, customising, or commissioning a piece.
Where are you based?
Isimodeni Jewellery is proudly South African, based in [insert city/town here]. We create locally but ship nationally, so you can receive your jewellery wherever you are.
Do you create custom jewellery?
Yes! Custom design is one of our specialities. Nomfundo works with you to capture your ideas — colours, patterns, symbols, or themes — and then translates them into her contemporary beaded jewellery style. It’s a collaboration: your vision, her craft.
How does the custom process work?
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Chat: Share your ideas and inspiration with us.
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Design: Nomfundo sketches and develops a concept.
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Approval: You’ll sign off on the design and cost.
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Creation: Your bespoke piece is handcrafted.
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Delivery: We ship it straight to you (or you can collect if you’re nearby).
What is the price range?
Our pieces start from around R[insert entry price] for simple designs, with custom statement pieces ranging upwards depending on size, materials, and detail. Each quote is tailored, so you’ll always know the cost before we begin.
How long does a custom piece take?
On average, custom orders take 2–4 weeks, depending on complexity and workload. If you need something sooner, chat to us — we’ll always do our best to accommodate.
Do you repair or resize jewellery?
We can assist with repairs or adjustments on Isimodeni pieces. Please get in touch with details and we’ll advise on options and costs.
How do I care for my jewellery?
Beaded jewellery should be handled with care. Avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place — ideally in a pouch or box — to keep them looking their best.